FAQ
This is the top question that everyone often sees,We will solve your problems!
Customer support:
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Q: When was Kairuipu established and company address?
A: Kairuipu was established in 2017 and the company is located in Shenzhen City, Guangdong Province, China.
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Q: What is the main business of Kairuipu?
A: Kairuipu mainly produces and sells various LED lights. We will also sell some popular products in the market according to customer needs.
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Q: What is the official social media link of Kairuipu?
Facebook: https://www.facebook.com/kairuipu.inc/
instagram: https://www.instagram.com/kairuipu.inc/
Twitter: https://twitter.com/kairuipu
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Q: How long is the warranty period of Kairuipu products?
A: Kairuipu all products have at least a one-year warranty period.
Any quality problems within one year can be contacted for after-sales treatment.
Exceeding the warranty period can provide you with some discounts according to the situation.
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Q: How to contact Kairuipu's pre-sales and after-sales customer service?
A: Kairuipu after-sales email address: service@kairuipu.com
In addition, you can also contact Kai Ruipu official social media to deal with any problems for you.
instageram:https://www.instagram.com/kairuipu.inc/
Facebook:https://www.facebook.com/kairuipu.inc/
Twitter: https://twitter.com/kairuipu
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Q: How long can I get an answer after asking after-sales questions?
A: Under normal circumstances, we will deal with your after-sales problems within 24 hours.
Holidays may be delayed, but we guarantee that it will not exceed 72 hours.
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Q: How soon can I receive my purchased product?
A: After the order is placed, we will deliver the goods for you within 1-3 days.
Under normal circumstances, you will receive the products you purchased in about 7-10 days.
Due to COVID-19, the time it takes you to receive the goods may be extended.
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Q: How long will it take to ship after purchase?
A: Under normal circumstances, we will deliver the goods for you within 3 days after purchase. In case of holidays, the delivery time may be delayed.
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Q: Where do you ship from?
A: Most of our products will be shipped from local warehouses in the United States.
And some products that are not in stock in the US warehouses will be air shipped from China to your designated delivery address.
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Q: How soon can I receive my purchased product?
A: After the order is placed, we will deliver the goods for you within 1-3 days.
Under normal circumstances, you will receive the products you purchased in about 7-10 days.
Due to COVID-19, the time it takes you to receive the goods may be extended.
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Q: Does Kairuipu have affiliate marketing?
A: Yes, We have affiliate marketing.
We will provide affiliate marketing services for high-quality bloggers or individuals and give generous commissions.
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Q: How do I join Kairuipu affiliate marketing?
A: You only need to click on the Kairuip affiliate marketing link and enter your basic information to join the Kairuip affiliate marketing.
Affiliate Program link: https://s2.affiliatly.com/af-1048697/affiliate.panel?mode=register
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Q: What are the requirements for joining Kairuipu affiliate marketing?
A: You just need to be a YouTube blogger or have your own website.
We will also open affiliate marketing to our customers. You can recommend Kairuipu's products to people around you, so that you can get the commission provided by Kairuipu.
Affiliate Program link: https://s2.affiliatly.com/af-1048697/affiliate.panel?mode=register
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Q: How can I become an agent of Kairuipu?
A: Please send an email to info@kairuipu.com.
We will make you our agent according to your situation.
When sending the e-mail, please write ‘become a Kairuipu agent’ and send your company’s basic information and website.
In addition, you need to indicate where you will sell Kairuipu’s products.
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Q: How can I get a bulk quotation for Kairuipu products?
A: For bulk prices, please contact: info@kairuipu.com.
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Q: About Giveaway
A: Kairuipu will hold Giveaway activities from time to time.
You can subscribe and follow Kairuipu social media to learn about the latest giveaway information.
Facebook: https://www.facebook.com/kairuipu.inc/
instagram: https://www.instagram.com/kairuipu.inc/
Twitter: https://twitter.com/kairuipu
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Q: About Deals.
A: There will be a corresponding Deals page on Kairuipu official website.
You can purchase Kairuipu's discounted products on this page.
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Q: How to get more discounts?
A: Follow Kairuipu social media to get the latest promotions.
Or send an email to service@kairuipu.com to get more coupon codes.
Facebook: https://www.facebook.com/kairuipu.inc/
instagram: https://www.instagram.com/kairuipu.inc/
Twitter: https://twitter.com/kairuipu